Terms of Service



These Terms of Service constitute the full legal agreement between you and VoiceVoice, Inc. (“VoiceVoice”) that governs customer’s use of the VoiceVoice service and website (“Service”). Your use of the Service constitutes acceptance of these terms. "You", “your” or “customer” refers to the individual who registered and/or provided their credit card.

Service

VoiceVoice will provide the Service in accordance with these Terms of Service. VoiceVoice may, at its sole discretion, discontinue the Service or modify features of the Service from time to time without prior notice. Because the use of the Service involves hardware, software, and Internet access, your ability to use the Service may be affected by the performance of these components. High speed internet access is recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility.

Offering Service on an As-Is Basis

You understand and acknowledge that the Service is being provided on an as-is basis. VoiceVoice has made best efforts to test the product, but it may not work correctly at all times, or in all circumstances. You assume all risks and all costs associated with your use of the service, including but not limited to: inability to initiate or complete an event, video quality, number of users able to connect at one time, any recordings, and any of your data stored on our systems.

Limits of Service

VoiceVoice reserves the right to apply limits to the Service, such as the number of people who can participate in an event at one time, the length of a conference, the hours during which a event can be held, and any other limits VoiceVoice implements.

Changing the Service

VoiceVoice reserves the right to modify, suspend or stop the Service (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice to you. VoiceVoice may provide notice of any such changes to the Service by posting them on its website or sending email to the email on file. You acknowledge that VoiceVoice has no obligation to provide, or continue to provide the Service, or any part thereof, now or in the future.

Feedback

As part of using the Service, VoiceVoice will provide users with the opportunity to submit comments, suggestions, or other feedback regarding the Service. You agree that in the absence of a separate written agreement to the contrary, VoiceVoice will be free to use any feedback provided by users for any purpose.

Unsolicited Commercial Email (SPAM)

You agree that you will not use the Service to send unsolicited commercial email to anyone. In particular, you will not “register” other people for a VoiceVoice event unless they have explicitly chosen to register for that event. You further agree not to use the Service to communicate any message or material that is harassing, libelous, threatening, obscene, indecent, would violate the intellectual property rights of any party or is otherwise unlawful. VoiceVoice reserves the right to investigate and take action we deem appropriate against anyone who, in VoiceVoice's sole discretion, is suspected of violating this provision, including without limitation, reporting you to law enforcement authorities.

Recordings

VoiceVoice may choose to archive or delete any recordings of VoiceVoice events for the purpose of reducing storage, or for other purposes. The creation of a recording of your event does not create the obligation to make it available for any particular length of time.

Charges

You agree that VoiceVoice may charge your credit card all amounts due and owing for the Service, including service fees, setup fees, subscription fees, overage fees, or any other fee or charge associated with your account. VoiceVoice may change prices at any time without prior notice with proper notification via email (for services not yet rendered). You will be responsible for all costs and expenses incurred by VoiceVoice in connection with collection activity, and VoiceVoice may collect interest at the lesser of 1.5% per month or the highest amount permitted by law on any amounts not paid when due. VoiceVoice will not provide refunds for Professional Services, Production Assistants, Event Facilitators, premium features, SMS reminder fees or account setup fees.

Cancellation Policy

You can cancel your account at any time by either (a) writing to customer service at support@VoiceVoice.com, or (b) logging into your account and following the cancellation process built into the Service.

No Resale of Service

You agree that you will not reproduce, copy, duplicate, sell, resell, rent or trade the Service (or any part thereof) for any purpose, without express consent of the CEO of VoiceVoice. You may of course otherwise integrate VoiceVoice into your business, and sell courses or other content that uses the platform.

Privacy

VoiceVoice’s use of any of your personal information you provide is subject to our current Privacy Policy which stipulates that you own participant data, and prevents us from contacting them except on your behalf, or when they explicitly opt in to an offer from VoiceVoice. VoiceVoice reserves the right to use your name, title, biography, company and/or website address or logo in our promotional materials. Calls to or from customer support may be recorded for the purpose of monitoring quality assurance and training. Customer owns records of events and data in their account. VoiceVoice may access participant records for testing, service quality analysis,usage metrics and quality assurance purposes.

Marketing Policy

For every event listing, message or campaign distributed via or hosted on the Service, VoiceVoice may add a link to or image of VoiceVoice and a statement including but not limited to "Find out why Customers Choose VoiceVoice" or "Event Powered by VoiceVoice" in the footer, event feedback page or other similar locations that do not unreasonably obscure the message or campaign. VoiceVoice may not contact registrants of your events except registrants who opt in to VoiceVoice’s messaging. VoiceVoice my contact registrants who opt in to our marketing via phone or email and reference the customer, presenters and/or events attended.

VoiceVoice Proprietary Rights

You acknowledge that VoiceVoice owns the Service, and that it contains proprietary and confidential information that belongs to us.

Modifications to Terms of Service

VoiceVoice may amend these Terms at any time by posting a revised Terms of Service on our website (www.VoiceVoice.com), and/or sending information to you via the email on file.

Indemnity

You hereby agree, at your expense, to indemnify, defend, and hold VoiceVoice harmless from and against any loss, cost, damages, liability, or claim related to your use of the Service.

MaestroConference

Although MaestroConference is a product and brand owned by VoiceVoice, Inc, the terms do have some differences due to the different nature of the product. The terms for usage of VoiceVoice are dictated by this agreement. Terms for usage of MaestroConference are dictated by those terms at maestroconfrence.com/terms . The privacy policy for maestroconference users is at maestroconference.com/privacy-policy

General Terms

These terms are governed in all respects by the laws of the State of California as such laws are applied. Both parties submit to personal jurisdiction in California, and further agree that any cause of action relating to these Terms shall first be brought to arbitration, and thereafter be brought in a court in Oakland, California. If any provision of this agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.