What is VoiceVoice?

The VoiceVoice platform allows hosts to generate unlimited numbers of guided, small group, live video discussions, without the host actually needing to attend.

What is the difference between VoiceVoice vs. {name of any traditional conferencing platform}?

Traditional conferencing platforms (e.g. MaestroConference, Zoom, Teams, etc.) are designed for one-time (or few time) events where the host has to attend every event in order to lead and facilitate the participating group or audience.

Whereas an “event” on VoiceVoice is meant to be an ongoing series of live video, guided, small group discussions, with or without the host attending.

With VoiceVoice, the host designs and records (once) the facilitation elements for a purposeful conversation (or “event”), such as the agenda, introductions, discussion questions, group activities, etc. The host then simply sends out a link and invites groups of people to have the conversation (event) at any time. The platform leads or “facilitates” the live small groups (hundreds, thousands, potentially millions) with the recorded guidance and allows those groups to introduce themselves, discuss, get trained and move into action as a group based on the conversation (or “event”) you design. You as the host do not need to be there for every conversation/event.

So how does pricing work—is the pricing shown online per event or per conversation? How many events can I host on my plan?

We use the terms “conversations” and “events” interchangeably. One conversation or event means one ongoing series of live video, guided, small group discussions.

So VoiceVoice pricing is based on:

• Number of conversations/events (ongoing series) you’ve designed and invited your community to register for (“Active Conversation”)
• Total number of people that can participate in an Active Conversation over a given month (“Included Participants”)
• Total number of people who can be participating in your Active Conversation during a single scheduled time (“Simultaneous Participants”); and,
• Premium add-ons

As an example, let’s say you’ve chosen the Special July 2020 plan, which comes with unlimited Active Conversations, 5,000 Included Participants, 2,500 Simultaneous Participants and Premium add-ons such as VoiceVoice Broadcast and Marketing Toolkit. You’ve designed and invited your community to register for two Active Conversations- one conversation (ongoing series) about tackling climate change and a second, different conversation about diversity training.

In the climate change conversation, you host 2,500 participants on Monday morning (Simultaneous Participants), 500 more on Wednesday morning, and another 500 participants on Friday afternoon. Those 3,500 total participants in the Climate Change conversation would be included for free as part of your 5,000 Included Participants for that month.

And separately, in the diversity training conversation, you have 250 participants every Tuesday for one month (4 Tuesdays)- those 1,000 total participants in the Diversity Training conversation would also be included for free as part of your 5,000 Included Participants for that month (moreover, they could be the same people that participated in Climate Change conversation or a totally different audience.)

So for that month, you would have had a total of 4,500 people participate in two different conversations, all included with your Special July 2020 plan. (And don’t forget: next month, you’d have another 5,000 Included Participants that you can invite to join an unlimited number of Active Conversations with your plan.)

I’d like to demo the platform. How could I do that?

Contact us at sales@voicevoice.com or here and we’ll reach out to schedule a demo. Or see our answer to “Do you offer a free trial of VoiceVoice” below for a few ways you can test out the platform.

Do you offer a free trial of VoiceVoice?

VoiceVoice does not currently have a free trial option. In lieu of a “free trial”, we do offer a few ways you can experience the platform firsthand:

1. Schedule a demo with us:strong> contact us at sales@voicevoice.com or here and we’ll arrange a time to walk you through the platform live.
2. Join an actual conversation on VoiceVoice: you can find the list of conversations open to the public and register here. NOTE: if you join a public conversation, we do ask that you participate fully (meaning there will be other people in the group expecting to have the conversation so we ask that you not "kick the tires" in a public group).
3. Host your own conversation: the VoiceVoice platform allows for participants to be able to schedule and host their own private time(s) for one of our public conversations, meaning the registration date/time wouldn't be visible nor available to the public, you'd have the conversation ONLY with the people you've shared the link with (so you can definitely kick the tires and/or have the convo with your own group of people). To host your own time, contact us at sales@voicevoice.com and we can help, or you can visit any of our registration pages here and click the “Learn More” link below the RSVP button.

If I want to have multiple users on my account, do I have to pay per seat/license?

Each of our plans include at least one Supported Designer and one Non-Supported Designer. Both types of designers can login to your account, create, design, customize your conversation/event, schedule times, invite participants to your conversations, etc., but the key difference is:

• “Supported Designer” is the person you designate from your team to serve as your primary point of contact with VoiceVoice’s Support team (i.e. all questions and comments from your team should be communicated by your Supported Designer).
• “Non-Supported Designer” also has full access to the design interface and can create, edit, customize your conversation design, but is not in direct contact with VoiceVoice Support.

The Starter Plan includes one Supported Designer and one Non-Supported Designer, Advanced Plan comes with one Supported Designer and unlimited Non-Supported Designers. For the Special July 2020 Plan, you get two Supported Designers and unlimited Non-Supported Designers. (Additional Supported Designers can be added to your account for $200/person/month.)

I would like to have someone help me design and launch my first conversation on VoiceVoice. Do you offer that service?

If you’d like to have the VoiceVoice team help you design/launch your conversation, we offer the VoiceVoice-assisted KickStart Program, which is the fastest way to get your conversation launched. With KickStart, the conversation design process would include the VoiceVoice CEO and design team interviewing your team’s stakeholders about your goals and strategies, from which we would then begin designing a conversation around your needs e.g. the best discussion questions, actions you want participants to take, video creation, etc. based on best practices from our 10+ years of working with clients on virtual events.

The KickStart Program can be added to any plan. If you’re unsure about whether or not the KickStart Program is right for your team, please reach out to us here and we can discuss.

How will I be billed for ongoing usage?

All plans come with a set, monthly number of Included Participants, ranging from 500 to 5,000 participants per month. For additional participants beyond your plan inclusion, you’re charged per participant, from $0.50 to $1/participant. Included Participants do not roll over to the next month.

Are the plans priced on a monthly or annual basis? What if I just want a single conversation/event?

For the Starter and Advanced Plans, you can choose from a monthly plan or an annual plan (x% savings with an annual plan purchase). The Special July 2020 Plan is only offered as an annual purchase to lock in the substantial, limited time discount.

There’s not a single conversation/event option, per se, but with our monthly plans, you can cancel at any time, there are no minimum monthly contracts, so essentially, you can purchase a plan for one month if you want to host a single conversation. (Note: Annual plan purchases are nonrefundable.)

Does VoiceVoice have a self-serve tool that I can use to design the conversations myself?

Yes you’ll have access to the interface that you and your team can use to design the conversation(s) on your own (according to the number of Supported/Non-Supported Designers on your plan).

Moreover, with the Special July 2020 Plan, you’ll be able to design unlimited conversations/events, schedule unlimited times, and an unlimited number of people on your team (Non-Supported Designers) can access and use the self-serve interface!

What’s included in the Custom Design Agency and Custom Jumbo Events plans I see online and what are the prices for them?

The Custom Design Agency includes everything in the KickStart Program plus additional services based on your specific requirements. Those additional services and associated pricing will vary depending on your exact needs, so let’s talk about what you need and we can provide a custom quote. Contact us at sales@voicevoice.com to schedule a time to talk live.

The Custom Jumbo Events includes everything in the KickStart Program plus the ability to host up to 100,000+ Simultaneous Participants in your conversation(s). If you’re interested in getting pricing info for more than 5,000 Included Participants and/or more than 2,500 Simultaneous Participants, contact us at sales@voicevoice.com to schedule a time to talk live

Do I need to sign a contract to purchase a VoiceVoice account?

All monthly plans can be cancelled at any time, there’s no minimum commitment, so no contract is required (annual plan purchases are nonrefundable). For more info, you can view VoiceVoice’s Terms of Service and Privacy Policy.

Can I use my own brand/logo on your app?

Yes, you can design all of the videos and web assets within your VoiceVoice conversation to be branded with your company logos, style guide, etc. There’s also a premium option for custom branding of the platform itself (a “white label” version of the platform). Let us know what you have in mind for custom branding and we can provide an estimate. Email us at sales@voicevoice.com.

What’s the maximum number of people that I can host in a conversation?

The max number of people in a conversation at any single time would be determined by the Simultaneous Participants included in your plan. The Starter Plan includes up to 250 Simultaneous Participants at any one time, the Advanced Plan includes up to 1,000 Simultaneous Participants, the Special July 2020 Plan allows for up to 2,500 Simultaneous Participants. The platform can accommodate up to 100,000+ Simultaneous Participants at a time- if you’re interested in pricing for more than 2,500 Simultaneous Participants, contact us here, email sales@voicevoice.com or call us at (877) 414-1515.

I have more questions...

We’d love to answer them. You can request a demo here and/or call us at (877) 414-1515.